Thursday, April 25, 2013

Reckon Accounts 2013 doesn't remember company files

Reckon Accounts 2013 looks for a file that may not exist on your system (Windows XP):

C:\Documents and Settings\All Users\Application Data\Intuit\Quickbooks 2013\qbw.ini

 - restore or copy the file from ...\Quickbooks 2012-13
if it exists there. Otherwise create the new directory for "Quickbooks 2013".


Cannot save to PDF or Email:
Delete all existing Quickbooks printers:
 Amyuni Printer
 Quickbooks PDF Printer
 Quickbooks v303 PDF Converter
 Quickbooks v4 PDF Converter
 etc.

Delete the 2 files:
 C:\ProgramData\Intuit\ReckonAccounts 2013\QPRINT.QBP
 C:\ProgramData\Intuit\ReckonAccounts 2013\wpr.ini

Run as Administrator:
 C:\Program Files\Intuit\Reckon Accounting 2013\install.exe
- this will recreate the Amyuni printer.
- create a new local port, eg. "Reckon v4 PDF"

End task splwow64.exe (Print driver host for 32bit applications)

Attempt to send an email - this will rename the Amyuni or re-create the Quickbooks v4 PDF Converter.
End task QB32.exe if Reckon Accounts freezes.

End task splwow64.exe (Print driver host for 32bit applications)
Change the printer port for Quickbooks v4 PDF Converter to the new port "Reckon v4 PDF"

Start Reckon Accounts again.


2 comments:

  1. Thanks! Great find. Just used it to help out a customer who upgraded and lost their Previous Files list.

    ReplyDelete
  2. Not working for me. Everytime I follow this or other similar solutions I find I don't have qbprint.qbp Have tried seemingly all of the solutions. Emailed Reckon Enterprise support this morning.

    Also. See attached screencast of the PDF printer object properties.

    http://screencast.com/t/Dxujypntu

    It seems to me that that as the Not Registered error 30 error is happening with Reckon closed too that the issue could be solved by some sort of manual activation of the Amyuni printer?

    ReplyDelete